INFORMATION & POLICIES

GUARANTEE

Should your service or purchase not meet your expectations, please contact a manager to discuss your options.

SERVICE PRICES & TIMES

Service prices and times are subject to change.

LATE ARRIVALS

We cannot guarantee that the service or stylist requested will be available.  We will do our best to accommodate.

WAIT TIMES

Please allow for up to 15 minutes of wait time.  If circumstances arise where a wait time exceeds 15 minutes, another stylist may assist or we will contact you regarding the delay.

CANCELLATIONS

Please contact us to cancel or reschedule your appointment as soon as possible.  Cancellations and missed appointments may jeopardize our ability to schedule future appointments with you.

ABSENT STYLIST

Should your stylist be unavailable the day of your appointment, we will contact you to reschedule either with another stylist that day (when available) or in the future with your preferred stylist.

APPRENTICES

MCV Salon supports Wisconsin Apprenticeship.  As a guest you are a valuable part of their educational training.  Services with an apprentice (when available) are offered at a reduced rate.

Children

We request that children be left in the care of a loving adult for your appointments and have parental advisory for theirs.

Personal Devices

To maintain a relaxing environment, please silence all devices and bring headphones for audio use.

Gift Cards

Gift cards are available for service or retail purchases at MCV Salon.  We also accept Aveda Gift Cards for retail purchases and salon services.

Payment

Cash, checks, Visa, MasterCard, Discover, and American Express.  Cash or check only for gratuity.