INFORMATION & POLICIES
GUARANTEE
Should your service or purchase not meet your expectations, please contact a manager to discuss your options.
SERVICE PRICES & TIMES
Service prices and times are subject to change.
LATE ARRIVALS
We cannot guarantee that the service or stylist requested will be available. We will do our best to accommodate.
WAIT TIMES
Please allow for up to 15 minutes of wait time. If circumstances arise where a wait time exceeds 15 minutes, another stylist may assist or we will contact you regarding the delay.
CANCELLATIONS
Please contact us to cancel or reschedule your appointment as soon as possible. Cancellations and missed appointments may jeopardize our ability to schedule future appointments with you.
ABSENT STYLIST
Should your stylist be unavailable the day of your appointment, we will contact you to reschedule either with another stylist that day (when available) or in the future with your preferred stylist.
APPRENTICES
MCV Salon supports Wisconsin Apprenticeship. As a guest you are a valuable part of their educational training. Services with an apprentice (when available) are offered at a reduced rate.
Children
We request that children be left in the care of a loving adult for your appointments and have parental advisory for theirs.
Personal Devices
To maintain a relaxing environment, please silence all devices and bring headphones for audio use.
Gift Cards
Gift cards are available for service or retail purchases at MCV Salon. We also accept Aveda Gift Cards for retail purchases and salon services.
Payment
Cash, checks, Visa, MasterCard, Discover, and American Express. Cash or check only for gratuity.