Cash, checks, Visa, Mastercard, Discover, American Express
We are unable to add gratuity to a credit card.
Commit to Your Appointment If you cannot keep your appointment it may jeopardize our ability to schedule future appointments at our salon or we may require a credit card number to reserve any future appointments.
Cancellations We recognize that certain circumstances are unavoidable, but if you need to cancel an appointment, a 24-hour notice is appreciated – or we may not be able to accommodate future appointments. For repeat cancellations we may require a credit card number to reserve your appointment.
Late Arrivals MCV cannot guarantee that the full service requested will be performed. However, we will do our best to accommodate your scheduled appointment.
Cell Phones and Devices To maintain a relaxing and quiet environment within the salon and spa, please silence all cell phones. Use headphones when using audio on any device to keep the peace.
Children The salon is a relaxing environment for adults. Therefore, we respectfully request that children under the age of 12 be left in the care of a loving adult for our clients’ comfort. Thank you for your understanding.
Guarantee All services are guaranteed*. If we failed to meet your expectations please contact a salon manager. We will take the time to hear your opinion and do our best to make you happy. *Color services can not be guaranteed if the professional products recommended for maintenance are not used.
All products are guaranteed for exchange or credit within 30 days of purchase.